ThoughtShape of the Week: Lewis Green
by Jeff Molander
jeff-at-thoughtshapers.com
“At the end of the day, the objective of inbound marketing is not conversation for its own sake, as some social media evangelists suggest, but to use those conversations to learn as much as we can about what customers most want and need from us…
... and then create great customer experiences by meeting those wants and needs at the right time and the right place, which are when customers contact us and wherever they do so.”
Lewis Green
L and G Business Solutions
January 03, 2009